Technical Staff

Technical Staff plays a pivotal role in ensuring the seamless operation of an organization's IT infrastructure. They are entrusted with the critical tasks of maintaining, troubleshooting, and optimizing diverse IT systems, thereby guaranteeing uninterrupted operations across the board.

Technical Staff members configure and maintain computer networks, servers, and IT systems, promptly addressing hardware and software issues to minimize downtime. They install and update software applications, monitor system performance, and collaborate with the IT team to implement security measures and backups. 

Additionally, they provide technical support to internal staff, assist in IT project planning and implementation, and stay updated on emerging technologies.

Are you passionate about technology and equipped with the skills to keep IT systems running smoothly?

We invite you to consider joining our team as a Technical Staff member, an integral part of our organization's technological backbone who contributes to the maintenance, troubleshoots, and optimization of our extensive IT infrastructure.

Join us in our commitment to technological excellence and become a valued member of our dynamic team.

• Configure and maintain computer networks, servers, and other IT systems.
• Troubleshoot hardware and software issues promptly to minimize downtime.
• Install and update software applications and operating systems.
• Monitor system performance and make recommendations for improvements.
• Collaborate with the IT team to implement security measures and data backups.
• Provide technical support to internal staff on IT-related matters.
• Assist in the planning and implementation of IT projects.
• Conduct regular system audits to ensure compliance with regulations.
• Document technical processes and procedures for reference.
• Stay updated on emerging technologies and trends in the IT industry.
• Train users on new software and technologies.
• Respond to after-hours IT emergencies as needed.
• Collaborate with third-party vendors for hardware and software procurement.
• Assess and recommend IT solutions to enhance efficiency.
• Maintain inventory of IT equipment and software licenses.

• Implement a new data backup system resulting in a high data recovery success rate.
• Implement optimization strategies to improve network performance.
• Ensure 100% compliance with regulatory requirements in IT systems.
• Increase user satisfaction through efficient tech support services.
• Successfully complete IT projects within set timelines.
• Accurately document technical processes and procedures.
• Maintain a cost-effective inventory management system for IT equipment.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in IT support or system administration.
• Proficiency in network configuration and troubleshooting.
• Strong knowledge of hardware and software systems.
• Experience with cloud computing technologies (e.g., AWS, Azure).
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are an advantage.
• Excellent communication and interpersonal skills.
• Ability to work both independently and in a team environment.
• Strong problem-solving abilities.
• Willingness to adapt to changing technology landscapes.