Supply Chain Manager (eCommerce)

An eCommerce Supply Chain Manager is a key operational strategist who oversees and streamlines the end-to-end supply chain activities in marketplaces like Amazon, eBay, Walmart, etc. Their goal is to maximize efficiency, cost-effectiveness, and customer satisfaction. 

In the digital realm, where rapid fulfillment is paramount, they ensure that inventory, distribution, and delivery processes are optimized to keep pace with consumer demand and business growth targets.

eCommerce Supply Chain Managers analyze and manage product procurement, inventory levels, distribution networks, and shipping operations. They work closely with vendors, logistics providers, and internal stakeholders to coordinate order fulfillment and manage relationships to secure the timely delivery of goods. 

By employing advanced analytics and forecasting tools, they identify bottlenecks, implement process improvements, and adapt to changing market conditions or consumer trends to maintain a seamless supply chain that supports the overarching goals of the eCommerce business.

Join our team as an eCommerce Supply Chain Manager and become the mastermind behind our digital fulfillment success!

If you’re a strategic thinker passionate about optimizing eCommerce logistics and ensuring customers receive their online orders seamlessly, this role is for you.

Here, you'll wield your expertise in supply chain management to orchestrate the entire process from procurement to delivery. You'll collaborate with suppliers, distribution partners, and internal teams to ensure efficient inventory management, minimize costs, and maintain product quality. 

Leverage your skills will shine as you tackle the unique challenges of the digital supply chain, optimizing processes for online success!

• Oversee and manage merchandise movement, distribution, and storage in our supply chain for a seamless flow.
• Coordinate and control the entire order cycle, including order processing and logistics.
• Conduct routine inventory audits to maintain accurate stock levels and identify areas for improvement.
• Collaborate closely with sales, marketing, and operations teams to ensure optimal product availability.
• Negotiate contracts with suppliers to secure favorable terms and pricing.
• Handle communications and negotiations with external suppliers, vendors, and partners.
• Foster strong relationships with vendors and suppliers to ensure smooth coordination and reliable service.
• Develop effective forecast models based on business trends and demand patterns.
• Continuously monitor forecasts and take proactive measures to ensure accuracy.
• Troubleshoot and resolve concerns related to the supply chain process promptly.
• Resolve problems related to transportation, logistics systems, imports, or customer issues.
• Monitor and report on supply chain performance, identifying areas for enhancement.
• Develop and implement operational policies and procedures to streamline supply chain operations.
• Implement cutting-edge technologies and practices to drive continuous improvements.
• Leverage data insights to continuously improve supply chain efficiencies and responsiveness.

• Enhanced supply chain efficiency by achieving a 15% improvement within the first year.
• Established at least two strategic partnerships with key suppliers within the initial six months.
• Improved the inventory turnover ratio for optimized stock management.
• Decreased supply chain errors and inefficiencies by 20% to enhance operations.
• Consistently high customer satisfaction ratings due to smooth supply chain operations.
• 95% on-time delivery rate, ensuring customer expectations are met.
• 10% reduction in warehousing costs within the first year, enhancing cost-effectiveness.
• Improved supply chain visibility for enhanced tracking and responsiveness.
• Increased stock replenishment rate, maintaining adequate product availability.

• Bachelor's degree in Supply Chain Management, Logistics, or a relevant field.
• Proven experience as a Supply Chain Manager in the eCommerce sector.
• Proficiency in supply chain management software and Excel for data-driven decision-making.
• Strong decision-making skills and the ability to prioritize and delegate effectively.
• Excellent communication and negotiation skills.
• Solid understanding of supply chain and inventory management systems.
• Knowledge of forecasting and quantitative techniques to inform decision-making.
• Strong problem-solving abilities to address complex supply chain challenges.
• Meticulous attention to detail and excellent organizational skills.
• Ability to lead and manage staff effectively to achieve supply chain objectives.