Senior Amazon Operations Manager

A Senior Amazon Operations Manager oversees and optimizes the various processes of managing an Amazon business. This leadership role requires a deep understanding of Amazon's ecosystem, including logistics, inventory management, and customer service. 

The Senior Amazon Operations Manager ensures that all operations run smoothly and efficiently, contributing to the overall success and growth of the business on Amazon. They are pivotal in strategizing, executing, and refining processes that directly impact the business's performance on the platform.

A Senior Amazon Operations Manager's duties include leading teams, streamlining operations, and driving efficiency across all Amazon-related activities. They oversee inventory management, ensuring stock levels are optimized to meet demand without overstocking. They also manage the fulfillment process, coordinating with warehouses and shipping partners to ensure timely delivery of products. 

Additionally, they are responsible for monitoring and analyzing performance metrics, identifying areas for improvement, and implementing strategies to enhance sales and customer satisfaction. 

Leadership and decision-making are key aspects of this role, as they guide teams, make critical operational decisions, and collaborate with other departments to align Amazon operations with the overall business goals.

Do you have a knack for driving operational excellence with your strategic vision and leadership skills? We have an opportunity for you!

Join us as a Senior Amazon Operations Manager, where you’ll be at the forefront of our Amazon business!

In this role, you'll oversee and optimize our Amazon operations! As the key leader in our Amazon strategy, you’ll navigate the complexities of the platform, leveraging your deep expertise to enhance efficiency, boost sales, and deliver exceptional customer experiences.

Working with cross-functional teams, you’ll set operational goals, implement best practices, and lead initiatives that drive continuous improvement and scalability in our business!

• Develop and implement strategies to increase sales, improve rankings, and drive traffic on Amazon.
• Lead a team of operations specialists to achieve departmental goals and objectives.
• Implement and manage advertising campaigns, sponsored products, and promotions on Amazon.
• Optimize product listings, keywords, and content to enhance visibility and conversion rates on Amazon.
• Monitor and analyze key metrics such as conversion rates, click-through rates, and ROI to optimize performance.
• Collaborate with marketing and sales teams to align strategies and promotional activities on Amazon.
• Drive continuous improvement initiatives to streamline processes and enhance operational efficiency.
• Manage inventory levels, forecasting, and replenishment to ensure optimal stock availability.
• Conduct competitor analysis to benchmark performance and make data-driven decisions.
• Coordinate with internal teams to ensure seamless order fulfillment, shipping, and customer service on the Amazon platform.
• Monitor and resolve any issues related to product listings, pricing, and customer reviews on Amazon.
• Provide regular reports and insights on Amazon operations performance to senior management.
• Stay updated on industry trends, Amazon policies, and best practices to identify opportunities for improvement.
• Foster strong relationships with Amazon account managers and third-party service providers.
• Ensure compliance with Amazon's terms of service, policies, and guidelines.

• Increased Amazon sales by X% within the first 6 months.
• Improved Amazon search ranking to top X positions for key products.
• Drove organic traffic growth on Amazon by X% within the first year.
• Enhanced customer satisfaction score on Amazon to X%.
• Achieved a click-through rate of X% on Amazon product listings.
• Reduced fulfillment costs by X% through optimization and process improvements.
• Decreased order processing time by X% through operational enhancements.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Proven track record in successfully managing Amazon accounts and driving sales growth.
• Minimum of X years of experience in eCommerce operations, specifically on Amazon.
• Experience in team leadership and talent development.
• Strong analytical skills with proficiency in data interpretation and performance tracking.
• In-depth knowledge of Amazon Seller Central, advertising tools, and best practices.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Detail-oriented with a focus on accuracy and quality in all operational aspects.
• Certification in Amazon Marketplace Web Services (MWS) is a plus.