Senior Amazon Logistics Coordinator

A Senior Amazon Logistics Coordinator is an experienced professional responsible for overseeing and optimizing the logistics operations within Amazon's supply chain. This role typically involves managing transportation, inventory, and fulfillment processes to ensure that products are delivered efficiently and on time. 

The coordinator works closely with various teams, including suppliers, warehouse staff, and delivery services, to enhance operational effectiveness.

Senior Amazon Logistics Coordinators manage logistics projects, analyze data to improve delivery processes, and coordinate with vendors and carriers to ensure seamless transportation of goods. They develop strategies to reduce costs and improve efficiency, monitor inventory levels, and troubleshoot any issues that arise in the logistics chain. 

Additionally, they often lead a team, providing guidance and support to junior coordinators and staff, ensuring that all logistics operations align with Amazon's high standards.

Ready to optimize logistics and drive efficiency with us as a Senior Amazon Logistics Coordinator?

In this role, you'll play a pivotal part in managing and enhancing our logistics operations, ensuring that products flow smoothly through the supply chain.

As the backbone of our logistics strategy, you'll analyze data and identify areas for improvement, implementing solutions that streamline processes and reduce costs while maintaining high delivery standards.

• Coordinate and manage the end-to-end logistics operations on Amazon, including inventory management, order fulfillment, and shipment tracking.
• Strategize and implement logistics processes to enhance efficiency and reduce delivery times.
• Collaborate with internal teams, third-party logistics providers, and Amazon representatives to troubleshoot and resolve logistics issues.
• Monitor and analyze key performance indicators (KPIs) related to logistics operations to identify areas for improvement.
• Ensure compliance with Amazon's logistics policies, regulations, and service-level agreements.
• Optimize shipping costs and delivery methods to maximize cost-effectiveness and customer satisfaction.
• Manage returns and exchanges processes on Amazon in an efficient and customer-friendly manner.
• Stay updated on industry best practices and Amazon's evolving logistics requirements to drive continuous improvement.
• Train and mentor junior logistics team members to enhance team productivity and efficiency.
• Prepare and present regular reports to management on logistics performance, challenges, and opportunities.
• Implement quality control measures to minimize errors and ensure accurate order processing and fulfillment.
• Proactively address customer inquiries and issues related to shipping and delivery.
• Identify and implement innovative logistics solutions to streamline processes and enhance customer experience.
• Coordinate with Amazon's Seller Support to resolve logistics-related disputes or escalations.
• Lead cross-functional projects to improve overall logistics strategy and delivery performance.

• Increased on-time delivery rates by X% within the first quarter.
• Reduced shipping costs by X% by optimizing delivery routes and carrier selection.
• Improved customer satisfaction scores related to shipping and delivery by X points.
• Achieved a decrease in order processing errors by X% through enhanced quality control measures.
• Enhanced inventory turnover ratio by X% by implementing efficient inventory management practices.
• Streamlined the returns process, resulting in X% decrease in return processing times.
• Implemented a new feature that improved customer order tracking visibility, leading to X% increase in positive customer feedback.

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of X years of experience in logistics operations, preferably within the e-commerce industry.
• Strong understanding of Amazon's logistics processes, policies, and seller performance metrics.
• Proficiency in using Amazon Seller Central and logistics management software.
• Excellent analytical and problem-solving skills with a keen eye for process optimization.
• Exceptional communication and interpersonal abilities to collaborate with internal and external stakeholders effectively.
• Proven track record of successfully managing logistics operations and driving process
• improvements.
• Detail-oriented mindset with a focus on accuracy and efficiency in order processing.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Certification in logistics management or supply chain operations is a plus.