Online Business Manager

An Online Business Manager steers the digital aspects of a company’s operations. This strategic position involves overseeing and optimizing online sales channels, marketing campaigns, and eCommerce platforms to drive business growth and operational efficiency. 

With their comprehensive oversight, Online Business Managers ensure the company’s online presence meets the dynamic demands of digital commerce.

Online Business Managers develop and implement strategies to boost online sales and revenue, analyze data to optimize business performance, and manage the online customer experience from start to finish. 

They also oversee online marketing efforts, collaborate with various teams to execute digital projects and maintain robust online platforms that offer seamless shopping experiences. 

Their role is crucial in adapting to rapid changes in the digital landscape, ensuring the business remains competitive and compliant with online business standards.

Are you a visionary leader with a talent for digital strategy and a passion for driving online business success?

If that’s a yes, then this opportunity is for you!

As our Online Business Manager, take the helm of our digital operations and lead our company to new heights of online efficiency and profitability. 

Your strategic insight and digital expertise will transform our online presence, optimize our eCommerce platforms, and enhance our customer interactions.

• Develop and implement strategies to drive online sales and revenue growth.
• Analyze sales data and online traffic patterns to optimize business performance.
• Manage online marketing campaigns and social media presence.
• Collaborate with cross-functional teams to execute online projects and initiatives.
• Monitor online customer feedback and respond to inquiries promptly.
• Implement and maintain e-commerce platforms and ensure a seamless shopping experience.
• Track and report key performance metrics related to online operations.
• Conduct market research to identify opportunities for online business expansion.
• Coordinate online inventory management and fulfillment processes.
• Optimize user experience and interface design on online platforms.
• Work closely with the IT team to troubleshoot online technical issues.
• Develop and maintain relationships with online vendors and partners.
• Lead online team members and provide guidance and support as needed.
• Ensure compliance with online business regulations and standards.
• Keep up-to-date with industry trends and best practices in online business management.

• Increase online sales by X% within the first year.
• Improve website conversion rate through targeted marketing strategies.
• Enhance online customer satisfaction rating through improved communication channels.
• Expand online product offerings by introducing new product lines.
• Decrease online shopping cart abandonment rate by X% through website optimization.
• Implement a new online customer retention program resulting in repeat purchases.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in online business management or eCommerce.
• Extensive knowledge of online business regulations and compliance standards.
• Proficiency in online marketing tools and platforms.
• Demonstrated experience leading and managing online teams.
• Strong analytical skills and data-driven decision-making abilities.
• Proficient in web analytics and reporting tools.
• Strong problem-solving and strategic planning capabilities.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced online environment.