Logistics Coordinator (eCommerce)

A Logistics Coordinator is a professional tasked with managing the many facets of an eCommerce business's supply chain, inventory, and logistics operations. They are instrumental in facilitating the efficient flow of goods, services, and information between suppliers, manufacturers, wholesalers, and retailers. 

This role requires an excellent understanding of supply chain processes, an eye for detail, and a knack for relationship management to ensure seamless operations and production efficiently and cost-effectively.

eCommerce Logistics Coordinators oversee various aspects of a company's logistics operations, such as issuing purchase orders, inventory management, and freight forwarding. 

They are responsible for managing international and domestic shipping and payments, analyzing the cost-efficiency of logistics operations, and tracking freight shipment progress. 

They process customer orders and manage the logistics within the company's budget and strategy. They also handle efficiencies in the warehouse and transportation, implement best practices in logistics and shipping, and resolve logistic issues.

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Join our team as an eCommerce Logistics Coordinator and be the driving force behind our supply chain operations!

As the Logistics Coordinator, you will oversee and manage various aspects of our company's logistics operations, including inventory management, supply chain coordination, and freight forwarding. 

If you have strong organizational and problem-solving skills, with a keen eye for detail and a customer-focused mindset, we want you!

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• Manage the issuance of purchase orders, ensuring accuracy and timely delivery of inventory.
• Coordinate international and domestic shipping processes, including documentation and payments.
• Analyze and optimize the cost-efficiency of logistics operations, seeking opportunities for cost savings and process improvements.
• Monitor the progress and timelines of freight shipments, ensuring on-time delivery.
• Receive and process customer orders, ensuring accuracy and prompt response.
• Manage logistics operations within budget and align with company strategies.
• Identify and implement efficiencies in warehouse and transportation operations.
• Stay updated with best logistics and shipping practices, implementing relevant improvements.
• Address logistics issues, such as incorrect shipments or payment discrepancies, and collaborate with relevant parties to resolve them.
• Monitor and respond to customer feedback related to logistics, ensuring a high level of customer satisfaction.
• Ensure compliance with customs requirements and regulations.

• Enhanced customer satisfaction and strengthened customer relationships.
• Improved sales and profit margins through efficient logistics operations.
• Timely and accurate shipping processes, reducing delays and errors.
• Reduced supply chain and logistics cost through optimization efforts.
• Achievement of operational objectives and fulfillment of customer orders.
• Smooth logistics operations with minimal disruptions.
• Accurate record-keeping and efficient inventory management.

• Bachelor's degree in Logistics/Supply Chain Management or a related field.
• Minimum of 3 years experience in logistics coordination and inventory management.
• Strong knowledge of freight forwarding, customs regulations, and tracking systems.
• Proficiency in logistics software and MS Office applications.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work effectively under tight deadlines and handle multiple tasks simultaneously.
• Detail-oriented with a high level of accuracy in work.