Head Of Growth

What are we looking for:

We are searching for a passionate Customer Retention and Growth Manager who can create and implement strategies to drive the scale of our business. The successful candidate will analyze customer trends, recommending ways to grow our customer base. 

This position requires intuition, organization, strong communication skills, attention to detail, and an innate commitment to meet crucial deadlines. The candidate who goes above and beyond will see enormous room for growth in this role.

If you are great at managing client expectations while meeting their needs while following best practices, company procedures and reporting processes, come work in a dynamic company culture where you’re empowered to be  your best self.

This role is 100% work from home.

In this role, you will:

• Optimize the performance of multiple paid channels, coordinating Performance Marketing resources. 
• Develop CRM, Marketing Automation and email marketing campaigns as well as creating supporting landing pages (Unbounce)
• Optimize eCommerce customer experience (CX) based on Customer Journey.  Keep D2C channels optimized and updated and lead eCommerce automation initiatives. 
• Manage Customer Support inquiries.
• Coordinate SEO and content marketing strategy including development of written content.
• Coordinate affiliate programs.
• Measure and report performance of all digital marketing campaigns and assesses against goals.
• Ensure brand identity, voice and tone is maintained throughout all campaigns and contents created. 

About You:

Core qualifications:

• A minimum of 3 years of relevant eCommerce growth experience.
• Solid Experience of PPC campaigns, Social Media, SEO, Google Analytics and relevant knowledge of the other responsibilities listed.
• A very good understanding of online Customer Journeys, omnichannel experience and is able to identify key areas and content to optimize for Customer Experience and Growth.
• Highly creative with the ability to innovate and originate ideas
• Proficient analytical skills, supported by outstanding attention to detail
• Understanding of brand identity, storytelling and branded content.
• Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail and quality.
• Fluent command of English, not only all our communications are in English, so will be most of the contents you will be supervising and producing. Clear and concise written and oral communication skills
• Experience working cross-functionally and/or in matrixed organizations

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{Company} is excited to work with you:

[Client’s business background, vision (spoken in general terms), culture and core values, or working arrangements.]

We are looking for a Creatives Manager who will be working in a team of [number of company employees], but remotely. This role will play an integral part in future-proofing our revenue and growing as a creative, client-first company.

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Why MultiplyMii:

MultiplyMii, a managed recruitment services company, is growing FAST and we are currently hiring an exceptional  Customer Retention and Growth Manager.

MultiplyMii will be there with you every step of the way, providing you and the company mutual on-boarding to support your needs and the work you’ll do for them. MultiplyMii handles the unique needs of offshore hires to give you every opportunity for an optimal relationship.

• 100% Remote work
• SSS
• Philhealth
• Pag-ibig
• Healthcare (HMO)
• Birthday bonus upon probationary
• Regularization bonus
• 13th-month pay
• Paid Service Incentive Leave(SIL) upon probationary
• Regular holiday premium upon probationary
• Annual performance appraisal subject for review
• Access to our free Learning and Development programs