Enterprise Account Manager

An Enterprise Account Manager is essential in managing and nurturing key client relationships to drive business growth and achieve sales targets within a company. This role strategically focuses on customer satisfaction, maximizing revenue, and developing detailed account plans.

The Enterprise Account Manager develops and executes strategic account plans, builds strong relationships with key stakeholders in client organizations, and identifies opportunities for upselling and cross-selling. 

They act as the primary contact for client inquiries and issues, ensuring the timely delivery of solutions and maintaining high levels of client satisfaction. 

This role requires staying informed about industry trends, adapting strategies accordingly, and working closely with various internal teams to effectively meet client needs.

Do you have a knack for building relationships and achieving sales excellence?

Join us as an Enterprise Account Manager now!

Here, you will spearhead the growth of our strategic client accounts. Your expertise in managing key relationships and your strategic approach to sales will be crucial in driving our company's revenue and expanding our market presence.

Apply now!

• Develop and execute strategic account plans to meet and exceed revenue goals.
• Build strong, long-term relationships with key stakeholders within client organizations.
• Identify new business opportunities and upsell additional products or services to existing clients.
• Act as the main point of contact for client inquiries, escalations, and issue resolution.
• Collaborate with internal teams to ensure timely and successful delivery of solutions to clients.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Prepare accurate and timely sales reports and forecasts for management review.
• Manage contract renewals and negotiate terms to maximize client and company value.
• Collaborate with the marketing team to develop tailored promotional materials for key accounts.
• Provide exceptional customer service and address client needs proactively and professionally.
• Drive customer advocacy and references through outstanding performance and delivery.
• Ensure compliance with all company policies and procedures related to account management.
• Attend industry events and conferences to network with potential clients and expand the company’s reach.
• Monitor industry trends and competitor activities to inform account strategies.
• Continuously seek opportunities for process improvement and innovation within the account management function.

‍

• Achieve a 15% increase in annual revenue from existing accounts.
• Maintain a client satisfaction rating of 90% or above.
• Grow client portfolio by adding at least three new accounts per quarter.
• Decrease client churn rate by 10% within the first year.
• Meet or exceed quarterly and annual sales targets.
• Successfully negotiate contract renewals with a 95% retention rate.

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Proven work experience as an Account Manager or in a relevant sales role.
• Strong track record of exceeding sales targets and growing key accounts.
• Proficiency in CRM software and Microsoft Office Suite.
• Experience in contract negotiation and account planning.
• Knowledge of industry trends and competitive landscape.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel to meet with clients as needed.
• Ability to work independently and as part of a team to achieve common goals.
• Strong analytical and problem-solving skills.

‍