E-commerce Business Analyst

An eCommerce Business Analyst is a professional who applies a deep understanding of business operations and technical skills to analyze and improve an organization's eCommerce operations. 

They possess a strong grasp of data analytics and eCommerce trends, allowing them to make informed decisions and recommendations. Their role is crucial as businesses increasingly turn to online platforms to reach more customers and drive profitability.

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eCommerce Business Analysts analyze data to provide valuable insights that support the business. They develop and implement strategies to enhance the efficiency and profitability of the online business, staying abreast of new industry trends. 

They also monitor and analyze performance metrics, identify areas of improvement, and prepare reports and presentations to communicate their findings.

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We are seeking a data-driven problem solver to join us as an eCommerce Business Analyst! 

Analyze performance metrics, identify growth opportunities, and provide actionable insights to drive strategic decision-making and fuel our eCommerce growth.

The ideal candidate will possess the necessary skills, qualifications, and the right attitude and mindset to drive the success of our eCommerce business. They must be creative, think outside the box, and have the ability to collaborate effectively with the rest of the team.

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• Analyze data to provide valuable insights and actionable recommendations to support the success of the eCommerce business.
• Develop and implement strategies to increase the eCommerce business's efficiency, profitability, and overall performance.
• Stay updated on new trends and emerging practices in the eCommerce industry, researching to identify potential opportunities.
• Monitor and analyze performance metrics, identifying areas of improvement and implementing necessary changes to drive business growth.
• Create comprehensive reports and presentations to communicate findings and recommendations to stakeholders.
• Build strong relationships with key stakeholders, collaborating closely to understand business requirements and ensure effective solution delivery.
• Provide analysis and support for ad-hoc requests, demonstrating flexibility and the ability to adapt to changing priorities.
• Work with stakeholders to define business requirements, ensuring alignment between business goals and technical solutions.
• Develop and execute test plans, including user acceptance testing, to ensure the accuracy and effectiveness of implemented solutions.
• Troubleshoot and resolve technical issues, partnering with the appropriate teams to ensure timely resolution.
• Collaborate with other teams to ensure the timely and accurate delivery of data and information to support business operations.

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• Increased efficiency and profitability of the eCommerce business through data-driven insights and strategies.
• Improved customer experience and satisfaction through targeted improvements and enhancements.
• Accurate and timely reporting of key performance metrics and business insights.
• Increased revenue and business growth through strategic initiatives and optimization efforts.
• Improved data accuracy and reliability, ensuring the availability of high-quality data for decision-making.

• Bachelor's degree in computer science, information systems, or a related field.
• Minimum of 5 years of experience as a business analyst, preferably in the eCommerce industry.
• Strong understanding of eCommerce business operations and industry dynamics.
• Excellent analytical and problem-solving skills, with the ability to analyze complex data sets and derive meaningful insights.
• Proven ability to work collaboratively with stakeholders at all levels, translating business needs into technical requirements.
• Proficiency in Microsoft Office Suite, SQL, and other data analytics tools.
• Excellent communication and organizational skills, with the ability to present findings and recommendations clearly and concisely.