Billing Associate

A Billing Associate ensures the accurate and timely billing of goods and services to clients, acting as an essential link between the company and its customers. 

They manage billing processes, maintain financial records, and reconcile accounts while ensuring compliance with company policies and industry standards. 

These professionals must be detail-oriented, proficient in relevant software, and capable of handling multiple tasks simultaneously. They are found across various sectors, from healthcare and logistics to professional services, emphasizing the universal demand for accurate and efficient billing processes.

Billing Associates are responsible for processing invoices, tracking client payments, and handling billing discrepancies. They engage with customers regarding payment inquiries and issues, ensuring their satisfaction. 

Part of their job also involves generating financial reports, maintaining records, and ensuring compliance with billing policies. A significant aspect of their work is identifying and investigating discrepancies and submitting accurate billing statements.

Join our finance team as a Billing Associate and be the backbone of our revenue management processes!

Take charge of managing billing processes, responding to customer inquiries, and reconciling accounts. To be successful in this role, you must be detail-oriented and possess excellent communication skills, and be adaptable to changing business requirements.

Be part of a collaborative environment that recognizes your impact and offers a supportive work culture!

• Process invoices accurately and ensure the completeness of billing information.
• Track client payments and promptly handle any discrepancies or issues.
• Respond to customer inquiries and resolve billing-related concerns professionally and promptly.
• Generate and compile monthly financial reports, providing accurate and up-to-date billing information.
• Reconcile accounts and maintain detailed records of transactions, ensuring data integrity.
• Identify and investigate billing discrepancies, collaborating with other teams to resolve issues.
• Prepare and submit billing statements to clients or customers according to established timelines.
• Follow up with customers regarding payment status, assisting with payment collection efforts when necessary.
• Ensure compliance with company billing policies, procedures, and relevant regulations.
• Collaborate with other departments to ensure billing information accuracy and resolve discrepancies.
• Stay up-to-date with industry trends and best practices in billing processes.

• Accurate and timely billing of clients and customers, minimizing billing errors.
• Prompt resolution of customer inquiries and billing issues, ensuring high customer satisfaction.
• Improved financial reporting accuracy, providing reliable data for analysis and decision-making.
• Enhanced billing accuracy, reducing discrepancies and potential revenue leakage.

• Bachelor's degree in Accounting, Finance, or a related field.
• At least three years of experience in billing and accounts receivable.
• Strong knowledge of accounting principles and billing regulations.
• Excellent verbal and written communication skills to effectively interact with customers and internal stakeholders.
• Proficiency in MS Office Suite and accounting software.
• High attention to detail and accuracy in performing billing-related tasks.
• Ability to multitask and prioritize tasks in a fast-paced environment.