Account and Brand Manager

An Account and Brand Manager oversees client relationships and manages the overall image of a brand. They act as the main point of contact between the company and clients, ensuring that both the client's needs and the brand’s identity are aligned.

Account and Brand Managers manage client accounts by developing strategies to meet client goals, oversee campaigns, track performance, and ensure brand consistency. Their work involves analyzing market trends, coordinating with teams, and delivering results that enhance brand value and client satisfaction.

Passionate about managing client relationships while enhancing brand value? 

Join our team as an Account and Brand Manager, where you’ll be at the heart of driving client satisfaction while ensuring the brand's identity stays strong. 

For this dynamic role, you’ll balance strategic planning, client communication, and brand management to deliver top-notch results.

With your expertise, you’ll oversee client accounts, develop marketing strategies, analyze market trends, and collaborate with creative teams to ensure successful campaigns. 

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• Manage client portfolios to ensure the effective delivery of logistics services.
• Develop and maintain strong client relationships by providing regular updates and addressing concerns.
• Create tailored solutions to meet client-specific logistical needs and improve service efficiency.
• Oversee branding initiatives to ensure consistent messaging and visibility across platforms.
• Collaborate with marketing teams to align logistics services with brand campaigns and promotions.
• Monitor and analyze key account performance to ensure client satisfaction and identify areas for improvement.
• Negotiate contracts and pricing with clients to ensure mutual profitability and long-term partnership.
• Identify and pursue opportunities to upsell additional services to existing clients.
• Develop and execute client retention strategies to maintain long-term partnerships.
• Stay updated on industry trends to adjust branding strategies and logistics offerings accordingly.
• Present detailed performance reports to clients, highlighting key performance indicators and improvements.
• Lead client onboarding processes to ensure a smooth integration of logistics services.
• Coordinate with operations teams to ensure service delivery aligns with client expectations and brand promises.
• Handle escalations and resolve client issues quickly and effectively to maintain positive relationships.
• Contribute to brand strategy development, ensuring that logistics services reflect the brand’s values and mission.

• Established clear KPIs that enhanced performance tracking and accountability across teams.
• Drove significant revenue growth through effective long-term and short-term strategic planning.
• Successfully launched new products, resulting in increased market visibility and sales.
• Enhanced product lifecycle management by supporting critical launch phases, leading to higher success rates.
• Created impactful advertising campaigns that increased brand awareness and engagement.

• Bachelor’s degree in Marketing, Business Administration, or a related field; a Master’s degree or relevant certifications is a plus.
• Proven experience in account management, brand management, or a similar role.
• Strong ability to analyze data, interpret performance metrics, and make data-driven decisions.
• Capability to develop and implement effective long-term and short-term strategies that drive revenue growth.
• Proficiency in managing multiple projects simultaneously, ensuring timely execution and budget adherence.
• Familiarity with Amazon Seller Central, advertising tools, and digital marketing platforms.
• Ability to generate innovative ideas for product launches and marketing campaigns.
• Strong focus on accuracy and quality in campaign execution, listing preparation, and compliance with advertising standards.
• Flexibility to adapt to changing market trends and business needs in a fast-paced environment.