Business Scaling

Offshore Staffing Services: 5 Expert Tips for Maximizing Success

Offshore Staffing Services: 5 Expert Tips for Maximizing Success

Want to expand your business but worried about the costs? Here’s a solution: offshore staffing services.

By utilizing the expertise of offshore staffing companies, you can scale your business sustainably and competitively without breaking the bank. This is backed by 73% of business owners who think offshore staffing is a long-term business strategy. 

If you're ready to join those global leaders, let's dive into this article! We’ll discuss the common challenges to recruiting offshore talent, how to solve them, and how to make the most of offshore staffing services.

 

What Is Offshore Staffing?


Offshore staffing is when you hire employees from different countries to carry out all or part of your business functions. This approach is becoming increasingly popular among businesses worldwide, offering several benefits such as cost savings, access to a diverse talent pool, and round-the-clock productivity.


Why do businesses offshore staffing services?


You should consider offshore staffing services for several reasons, but here are the top three: you can access a wider talent market, save labor costs, and boost productivity. 

First, it allows you to tap into a global talent pool. For instance, if you’re in the US and having difficulty finding the right people for the job (that fits your budget), offshore staffing can help you quicken the search. 

While others prefer to hire through traditional means, an offshore staffing firm like MultiplyMii is a more modern and guaranteed way of tapping offshore talent. We have access to over 100,000 diverse skills and expertise that may not be available to you. Moreover, we can help you expand into new markets, allowing you to adapt to local customs and practices quickly.

Another reason (and something that many businesses enjoy) is that offshore staffing services can help you save money. By onboarding staff from countries with lower labor costs, you can reduce overheads and grow your business. 

Offshore staffing is particularly beneficial for small businesses and startups, who may not have the resources to hire full-time staff locally. It’s a tried and tested cost-saving measure, and 83% of small businesses will maintain or increase their spending.

Finally, offshore staffing services can help improve your productivity. By hiring staff from different time zones, you can make sure that work is being done around the clock. 

This approach is quite useful for companies that operate in industries that require 24/7 coverage, such as customer service or technical support.


Expert Tips To Maximize Offshore Staffing Services


We’ll be honest. Managing an offshore team can be challenging, especially if you're not familiar with the culture and work ethics of the country where your remote team is located. But it can be done as long as you do it right.

Strategize for success


Before you start looking for offshore staff, it's essential to define your recruitment goals and establish a clear plan for the hiring process. This includes: 

  • Identifying the skills and experience required for each role
  • Defining the scope of work
  • Setting realistic timelines for recruitment and training

You should also consider the cultural differences and plan accordingly.


Facilitate effective communication


Effective communication is key to successful offshore staffing. Establish clear communication channels and ensure that your remote team has access to the necessary tools and technology to communicate with you and each other. 

Make use of the many remote team management tools available. Some of them offer free plans with basic features. You should also encourage regular communication and feedback to ensure everyone is on the same page. Moreover, this will help to address any issues promptly.


Attract and retain top talent


There are many ways for you as a business to attract and retain top remote talent. You can offer competitive compensation packages and opportunities for professional growth and development. Despite being remote, you can sign them up for online courses and give them access to tools they can use to improve their craft.

You can also create a positive work culture that values diversity, teamwork, and open communication. This includes recognizing and rewarding good performance and fostering community and belonging among your remote team.


Optimize technology and infrastructure


To maximize offshore staffing services, invest in the right technology and infrastructure. This includes providing your remote team with the necessary hardware and software to perform their jobs effectively. Doing so will ensure your IT infrastructure is secure and reliable and implement needed data management and security protocols. You can also consider outsourcing IT support to a trusted provider so your remote team can access technical support when needed.


Monitor and improve 


To ensure that your offshore staffing services are delivering the expected results, you need to monitor and improve continuously. You should:

  • Track key performance indicators (KPIs) and metrics, 
  • Conduct regular performance reviews
  • Ask for feedback from your remote team

You should also be open to changing and adjusting your offshore staffing strategy as needed to ensure you're getting the best possible results.

8 Common Recruiting Challenges and Solutions 


With an experienced offshore staffing company helping you recruit the right candidates, you won’t have to worry about…


Attracting the right candidates


Attracting the right candidates can be difficult, especially if you are looking for a specific skill set. However, there are a few things you can do. 

  1. Prepare an accurate job description for the role you are hiring for. 
  2. Use social media to promote your job posting.
  3. Consider offering a referral bonus to your current employees.

Engaging qualified candidates


Once you have attracted qualified candidates, it is important to engage them. One way to do this is to offer competitive compensation and benefits. Another way is to provide opportunities for growth and development within your organization.


Hiring fast


Hiring fast is important, especially when you have a position that needs to be filled immediately. To hire fast, consider using an applicant tracking system to streamline the hiring process. You can also conduct initial interviews via video conferencing to save time and money.


Using data-driven recruitment


Data-driven recruitment can help you make better hiring decisions. By analyzing data, you can identify the most effective recruiting channels and the characteristics of successful candidates. 

To use data-driven recruitment, consider using an applicant tracking system with analytics and reporting features. You can also partner with MultiplyMii and gain access to our curated sourcing channels, making the search for A+ talent all the more quick and easy.


Building a strong employer brand


A strong employer brand can help you attract and retain top talent. 

Consider highlighting your company culture and values to build a strong employer brand. Showcasing your employees and their achievements on your website and social media channels is also a good way to attract the right talent.


Ensuring a good candidate experience


A good candidate experience is important, as it can impact your reputation and ability to attract top talent. 

To ensure a good candidate experience, communicate regularly with candidates, provide timely feedback, and be transparent about the hiring process. Remember, it’s not just about you. Treat this as a partnership.


Recruiting fairly


Recruiting fairly is essential, as it can help you avoid discrimination and legal issues. 

To recruit fairly, ensure your job postings are inclusive and avoid using biased language. Consider implementing blind resume screening to eliminate unconscious bias.


Creating an efficient recruiting process


Creating an efficient recruiting process can help you save time and money. 

Consider automating tasks such as resume screening and scheduling interviews to create an efficient recruiting process. Additionally, consider using an applicant tracking system that includes workflow automation features.

Addressing these eight common recruiting challenges can attract top talent to your organization.

In-Demand Offshore Services for 2023


Out of all the many services, what are some of the most in-demand offshore services you can hire for? Well, we’ve found some of the top roles for 2023 below! 


Software and applications programmers


Software and applications programmers are in high demand for offshore staffing services. Skilled programmers can help companies develop software and applications that meet their needs. It requires a high level of expertise in programming languages like Java, Python, and C++ and experience in software development methodologies like Agile and Scrum.

In the US, this role has an average salary of $109,496 per year, but if you hire a remote developer, you’re more likely to save a considerable chunk. 


Legal services


Legal services are another in-demand offshore role. With the rise of remote work, companies seek legal professionals who can provide legal support from offshore locations. The global legal process outsourcing market grew from $11.76 billion to $14.81 billion in 2023. It’s bound to reach $38.13 billion by 2027.

Offshore legal services range from contract review and drafting to intellectual property management and litigation support.


Administrative assistants


Administrative assistants are essential to the smooth operation of any business. Offshore administrative assistants can help companies with tasks like scheduling appointments, managing emails and phone calls, and organizing files. 

This role requires excellent communication skills, attention to detail, and proficiency in office software like Microsoft Office and Google Suite.


Accountants


Another position that’s in demand is offshore accountants. Skilled offshore accountants can help companies with tasks like bookkeeping, financial reporting, and tax preparation. This role requires high expertise in accounting principles and software like QuickBooks and Xero.

The average monthly salary of accountants in the Philippines ranges from $800 to $1,800. If you compare it to how much you have to pay someone hired locally, you save 73%.

Download our FREE salary guide to know more.


Content writer and copywriter


Looking to create high-quality content? Half of all marketers outsource some content marketing. 

Offshore content writers and copywriters can help companies with blog writing, social media management, and website copywriting. This role requires excellent writing skills, creativity, and knowledge of SEO best practices.


Graphic and web designers


Graphic and web designers
are in high demand for businesses looking to create visually appealing websites and marketing materials. 

Offshore graphic and web designers can help companies with website design, logo creation, and brochure design. This role requires high creativity, proficiency in design software like Adobe Creative Suite, and knowledge of web design principles.


ICT managers and support technicians


ICT managers and support technicians are essential to the smooth operation of any business's IT infrastructure. 

Offshore ICT managers and support technicians can help companies with network administration, software installation, maintenance, and help desk support. This role requires high expertise in IT infrastructure management and excellent problem-solving skills.

Whether looking for software developers, graphic and web designers, or ICT managers and support technicians, offshore staffing services can help you find the talent you need to grow your business. Nothing’s impossible!

Setup Your Business for Success: Hire Your Offshore Staff With MultiplyMii


Looking to build a fantastic offshore team that can help your business grow? 

MultiplyMii is your best bet!

With our expertise, vast talent network, and commitment to helping you succeed, we can help you build and manage your needed talents!

By choosing MultiplyMii, you’re investing in a strategic partnership to help you achieve your business goals, reduce costs, and drive growth.

Allow us to guide you to your offshoring success.

Book a discovery call today!

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Frequently Asked Questions

What is an offshore agency?

An offshore agency or offshore staffing company specializes in providing offshore staffing solutions. They help businesses recruit their ideal candidates, onboard applicants, and manage remote employees from countries like the Philippines. These providers can also handle payroll, HR management, and administrative support tasks.

What are offshore staffing services?

Offshore staffing services provide businesses with numerous cost-efficient benefits. This approach gives you the opportunity to tap excellent talent while saving costs. It also allows for easy scalability, making it a valuable strategy for those looking to operate efficiently in a global market.

What is the difference between offshore staffing and outsourcing?

The difference between outsourcing and offshore staffing companies is that offshore staffing firms assist you in hiring a remote employee and manage the whole recruitment process for you. In contrast, outsourcing involves contracting external companies or even freelancers to handle specific tasks or projects, making it the perfect short-term solution for your business needs.

What is offshore outsourcing in BPO?

Offshore outsourcing in Business Process Outsourcing (BPO) is contracting third-party providers in other countries to handle your business processes or tasks. This can include customer support, IT services, data entry, and more. Many companies use this practical strategy to achieve cost advantages and global expertise.