I. What is the client’s business?

Our client owns and manages a clothing company that sells workwear, including coveralls, sweatshirts, and jackets. The company sells its products on Amazon and through a network of distributors.

II. Why did the client need a Chief of Staff?

The company’s CEO, while visionary and deeply involved in shaping the brand, found that much of his time was consumed by operational details, calendar management, and task coordination, rather than strategic planning and stakeholder relations.

Our client needed a Chief of Staff / Executive Assistant to serve as the right-hand man to the CEO, expertly translating the CEO's vision into actionable projects, tasks, and deadlines for the team. 
This would enable the CEO to focus on high-level strategies, business growth, and key stakeholder relationships, confident in the knowledge that the day-to-day operations and administration were in capable hands.

III. How much is the hired candidate’s salary?

Jim, the hired Chief of Staff, earns a monthly salary of $2,400 inclusive of standard Philippine employment benefits.

IV. What are the hired employee’s responsibilities?

Jim’s role is not only about meticulous organization. It's about translating high-level visions into concrete action, ensuring clarity in communication, and driving tasks to completion promptly.

These are the responsibilities he took on:

• Calendar and Schedule Management: Maintaining and managing the CEO's calendar, appointments, travel arrangements, and daily schedule to optimize productivity.

• Synthesizing Meeting Outcomes: Turning meeting discussions into action items, and setting up project cards with deadlines and owners in project management software like Notion and Kanban boards.

• Task Accountability: Keeping task owners in check by sending reminders and ensuring tasks are executed as per the set deadlines.

• Preparation for Engagements: Ensuring the CEO is fully prepared, with all necessary materials and information, for all meetings and events.

• Stakeholder Communication Management: Facilitating timely and effective communication with stakeholders on behalf of the CEO, aiming to nurture and grow these relationships.

• Translating Vision into Action: Converting the CEO's verbal instructions into clear and actionable projects, tasks, and deadlines for the team.

In this pivotal role, Jim plays a key part in ensuring that the company’s operations run smoothly and effectively. 
He acts as an extension of the CEO, capturing, organizing, and driving the multitude of tasks that are essential for the growth and success of the workwear brand.

V. What was the hired candidate’s work background?

With a remarkable 19 years of professional experience, Jim brought a broad skill set and leadership ability to the role. 
In his last position, he served as the Chief Operating Officer/VP for New Business and Service Delivery, where his strategic vision and operational prowess were demonstrated in various impactful ways.

His career highlights include:

• Founded and successfully grew a business process outsourcing (BPO) company specializing in serving HVAC and e-discovery clients.

• Transformed creative ideas into market-ready products, significantly enhancing the company's competitive stance through innovation.

• Expertly managed the HR and finance departments, enforcing compliance, streamlining processes, and promoting employee satisfaction.

• Demonstrated a flair for operational management, initiating company-wide improvements in efficiency and productivity.

• Achieved a remarkable sales growth of 135%, elevating the company's valuation from $2 million to $6 million USD.

• Pioneered and executed business expansion strategies for a prominent IT/software development and integration organization, ensuring seamless service delivery.

This extensive background painted a picture of a seasoned executive with a track record of strategic thinking, operational excellence, and meaningful leadership. Jim was a prime candidate poised to excel as the Chief of Staff / Executive Assistant in a high-growth environment.