Business Scaling

Thinking of Outsourcing to the Philippines? Here's Everything You Need to Know

Thinking of Outsourcing to the Philippines? Here's Everything You Need to Know

Are you considering outsourcing some of your business operations to the Philippines? You're not alone. Many companies have discovered the benefits of hiring Filipino talent. These include lower costs, diverse skill sets, and an English-proficient workforce.

Make informed decisions when building your offshore team. Let this article be your guide on outsourcing to the Philippines!

How Does Outsourcing in the Philippines Look Like?

The Philippines has become a hub for international outsourcing. In fact, it has a 10-15% share of the global outsourcing market. Large corporations and small businesses love to hire local talent. Accenture alone employs over 50,000 people in Manila, Ilocos, and Cebu.

The Philippines is perfect for Western companies for two reasons: skills and language.

The country ranks 22nd out of 111 countries worldwide in English skills. This proves that communication is easy with Filipino remote workers.

Also, the Philippine workforce is knowledgeable and skilled. It is because the Philippines follow the American educational model. Most professional Filipinos are degree holders, and some with Ph.D. under their belts.

Another attractive factor is the cost of labor. Thanks to the country's low cost of living (72% less expensive than the United States).

Common roles outsourced to the Philippines include customer service and telemarketing. Other common functions include data entry and analysis, software development, and digital marketing. These roles need specific skills many Filipinos have through education and experience.

In a nutshell, offshore staffing helps businesses save money on skilled, motivated employees.

How Much Does Outsourcing to the Philippines Cost?

Labor costs are much lower in the Philippines than in most Western countries. $300 to $800 per month is the average salary for an entry-level professional in the Philippines. Exact salaries depend on experience and industry.

Compared to average entry-level salaries of $2,500 to $4,000 in the US, this offers major savings. Filipinos have specialized skills like their US counterparts and can speak English proficiently.

Want more information on salaries in the Philippines? Check our comprehensive salary guide. It compares wages between Filipino and Western remote workers.

A Step-by-Step Guide to Hiring Filipino Talent Through an Offshoring Company

Are you hiring an outsourced staff or creating an offshore team? Here's the step-by-step process of employing Filipino talent through an offshoring company.

1. Determine your specific needs and the roles you want to fill

The first step in outsourcing to the Philippines is identifying the roles you need to fill. Ensure you understand the skills, experience, and qualifications required for each role.

Let's say you need customer support representatives. Look for candidates with excellent communication and high English proficiency. Ideal candidates must also have experience handling customer inquiries and complaints.

If you need software developers, look for candidates with experience in programming languages. Experience in Java, Python, and Ruby is one area you can check.

2. Find the right offshoring company

After determining the roles, start looking for reputable offshoring companies. Research and choose the right one for your business.

When looking for an offshoring company, consider its experience, reputation, and capabilities. Additionally, read customer reviews and check the company's social media accounts. That way, you can better understand their services and customer satisfaction.

3. Interview candidates

After identifying an offshoring company, you must interview candidates for your desired roles. This step is your chance to assess their skills, personalities, and communication skills.

During the interview, ask relevant questions and look for signs of enthusiasm. Pay attention to their work ethic and attention to detail. You can also ask for work samples or conduct tests to check their abilities.

It's important to remember that Filipino culture values respect and politeness.

4. Train and onboard your hired offshore staff

Once you have selected your team, you must train and onboard them. This includes 1. Access to the tools needed. 2. Setting up communication channels. 3. Familiarize them with your company culture and procedures.

It ensures they understand their roles and responsibilities. You must also encourage regular communication to provide feedback and address any concerns.

Remember that building a solid relationship with your team is crucial for success. We encourage you to get to know your team and show appreciation for their work and contributions.

Hiring Filipino talent via offshoring companies can grow your business. These steps can help you find the best candidates and build a successful team.

MultiplyMii's Success-Based Hiring System

Offshoring is a popular option for businesses to balance cost and productivity. But finding the right talent for offshore teams can be daunting. This is where MultiplyMii comes in, providing top-notch talent acquisition for businesses worldwide.

Our success-based hiring system sets us apart from other offshoring and BPO companies.

The first step in the process is thorough research. MultiplyMii's team of experts conducts extensive research to identify the best talent. This research includes analyzing resumes, LinkedIn profiles, and other relevant information.

The second step is comprehensive testing to assess their skills and knowledge. It also reveals their technical skills, problem-solving abilities, communication skills, and work personality.

The final step is interviewing. MultiplyMii's expert recruiters will interview candidates who passed the research and testing phases. We assess the candidate's cultural fit, work ethic, and personality during the interview.

MultiplyMii guarantees its clients a high level of success through this process. In the long run, help you increase productivity and achieve your goals.

Global Companies That Hire Offshore Professionals from the Philippines

Accenture is one of the Philippines' largest and most successful BPO providers. The company has been operating in the country for over 30 years.

Another company that has a significant presence in the Philippines is IBM. They offer software development, business process outsourcing, and IT services. IBM's clients include some of the largest outsourcing companies in the world. Big names include Coca-Cola, Procter & Gamble, and Nestle.

HSBC is another global company with the Philippines as its offshore destination. The bank has been operating in the country since 1875. They provide back-office support, customer service, and IT services.

The outsourcing industry in the Philippines offers a competitive advantage to businesses expanding their operations. The success of said companies proves its competence as a top outsourcing destination.


Outsourcing to the Philippines offers various advantages. These are cost savings, access to a wide range of skilled labor, and better turnaround times. Reputable offshore staffing companies like MultiplyMii help with preparation and research. MultiplyMii uses the latest technology and industry best practices to deliver results.

Get 3 FREE quotes
From a dedicated recruitment specialist

Frequently Asked Questions